Frequently Asked Questions
Get answers to common questions about buying and selling on Audio Corner
How does Audio Corner work?
Audio Corner is a peer-to-peer marketplace for audio equipment. Sellers list their gear, buyers browse and make purchases or offers, and transactions are facilitated through our secure platform. We handle payments and provide dispute resolution to ensure safe transactions.
Do I need an account to browse listings?
No, you can browse listings without an account. However, you need to create an account to make purchases, sell items, send messages, or save items to your favorites.
Is Audio Corner free to use?
Creating an account and browsing is free. We charge a small service fee on completed transactions to maintain the platform and provide customer support.
How do I make a purchase?
Once you find an item you want to buy, click 'Buy Now' if available at the listed price, or use 'Make Offer' to propose a different price. You'll need to provide payment information, and funds are held securely until the transaction is complete.
What payment methods are accepted?
We accept major credit cards, debit cards, and bank transfers through our secure payment processor. All payment information is encrypted and handled by industry-standard security protocols.
When is my payment charged?
Your payment is authorized when you complete a purchase but isn't charged until the seller confirms shipment. If a transaction is cancelled or disputed, the authorization is released.
What if the item isn't as described?
We offer buyer protection through our dispute resolution system. If an item significantly differs from its description, contact support within 3 days of delivery. We'll work with both parties to resolve the issue, which may include returns or refunds.
How do I list an item for sale?
Create an account, click 'New Listing', provide detailed descriptions and high-quality photos, set your price, and publish. Include information about condition, original packaging, and any accessories to attract serious buyers.
When do I receive payment?
Funds are released to your account after you mark the item as shipped and the buyer confirms receipt, or automatically after 7 days from delivery confirmation. This ensures both parties are satisfied with the transaction.
What fees do sellers pay?
We charge a service fee of 3% on the final sale price, plus payment processing fees (typically 2.9% + $0.30). These fees are deducted from your payout and help us maintain the platform and provide customer support.
Can I edit my listing after publishing?
Yes, you can edit your listings at any time through your profile. You can update descriptions, photos, and pricing. However, if you have pending offers, price changes may affect those negotiations.
How does the payment process work?
When a buyer purchases an item, their payment is authorized and held securely. Funds are released to the seller after shipment confirmation and buyer receipt confirmation, or automatically after 7 days from delivery.
How long does it take to receive my money?
After funds are released, payouts typically take 1-3 business days to appear in your linked bank account or payment method, depending on your bank's processing times.
What information do I need for payouts?
You'll need to provide a valid bank account or PayPal account for payouts. We require verification of your identity and banking information to comply with financial regulations and ensure security.
Are there any payout limits?
New accounts may have temporary payout limits until identity verification is complete. Established accounts have higher limits. Contact support if you need to discuss your specific limits.
How do you protect buyers and sellers?
We use secure payment processing, identity verification, dispute resolution services, and community moderation. All transactions are monitored for suspicious activity, and we provide customer support for any issues.
What should I do if I suspect fraud?
Report suspicious activity immediately through our support system. Don't complete transactions outside our platform, and be wary of deals that seem too good to be true. Our team investigates all fraud reports.
How do I report a problem user?
Use the 'Report User' feature on their profile or in messages. Provide details about the issue, and our moderation team will investigate. We take community safety seriously and will take appropriate action.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Contact Support